How Can I Move the Blackberry Administrator mailbox?

The administration mailbox is essential to the operation of the BlackBerry Enterprise Server because it holds critical information, such as the Server Relay Protocol (SRP) connectivity information, instance names and associated user lists.

To move the administration mailbox between mailbox stores or Exchange servers, complete the following steps:

1. In Services, on the BlackBerry Enterprise Server, stop the BlackBerry Enterprise Server service.
2. Move the administration mailbox to the new location. See your Microsoft Exchange Server Administration Guide for more information.

Note: You must be logged in to the BlackBerry Enterprise Server administration account to complete the following steps.

3. Update the Messaging Application Programming Interface (MAPI) profiles on the BlackBerry Enterprise Server:
a. On the Start menu, click Programs > BlackBerry Enterprise Server > Edit the MAPI Profile for > BlackBerry Server .
b. Type your Exchange server name in the Microsoft Exchange server field.
c. Type your Mailbox name in the Mailbox field.

4. Run the Handheld Cleanup utility on the BlackBerry Enterprise Server:
a. Open a command prompt.
b. Change the directory to C:Program FilesResearch In MotionBlackBerry Enterprise ServerUtility.
c. Type the following command:

handheldcleanup –m

5. Press ENTER.
6. In Services, start the BlackBerry Enterprise Server service.

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2 Comments

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