When you visit the Windows Update Web site from Windows XP, you receive ‘0x800C0002 initialization error’?

The subject behavior occurs if the Identserver Value Name informs Windows Update that the Iuident.cab file is not located on your current computer.

To resolve this behavior:

1. Open a CMD.EXE window.

2. Type the following command and press Enter:

REG DELETE HKLMSOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateIUControl /V Identserver /F

2. Close the CMD.EXE window.

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